Real humans, usually within one business day.
Questions about an order, a product, or a rug's exact shade of ketchup red? Write to us — we answer everything ourselves, usually within one business day (Mon–Fri, 9am–5pm MT).
Order status, address changes, delivery questions — include your order number. [email protected]
Start a return, report a damaged arrival, or ask about store credit.
Dimensions, materials, restock dates — if we don't know, we'll ask the maker.
Stock our brands in your shop, or feature a piece in your publication.
Motley Store Inc · 30 N Gould St Ste R, Sheridan, WY 82801, United States. (Registered address only — no showroom pickup.)